FAQ
Frequently asked questions
To take part in a guided tour as an individual visitor or in a small group (max. 6 people), it is advisable to book in advance, as the number of participants is limited to 25 people per tour.
Groups of more than 6 people must book a guided tour in advance. Educational programmes must also be booked in advance.
You do not need to book in advance to visit the exhibitions.
No. Visits to the former Stasi prison are only possible as part of a guided tour.
Participation in an open tour for individual visitors costs €8 per person (€4 concessions, €1.50 for students).
Payments can be made in cash and by debit or credit card. The following credit cards are accepted: Mastercard, Visa, UnionPay, JCB, Diners Club/Discover, Maestro, Visa Electron, V Pay.
We have three price categories:
- School groups from general education schools €25
- Groups at concession rate €80
- Standard rate €100
Group size: Individual groups should not exceed 25 people. You can make bookings for more than one group in case of more participants.
The student price category applies exclusively to general education schools.
The reduced fare applies to students, trainees, social service workers and recipients of benefits.
The exhibitions "Imprisoned at Hohenschönhausen" and "In a Forced Community" can be visited free of charge.
Audio guides and multimedia tablets can be borrowed free of charge from visitor services with a deposit.
Guided tours are regularly organised for individual visitors in German, English and Russian, as well as in easy language, in German sign language and with audio descriptions for visually impaired persons (tactile tours).
We offer group tours in German, English, French, Italian, Spanish, Danish, Dutch, Swedish, Norwegian and Russian upon request. Guided tours in easy language, in German sign language and with audio descriptions for visually impaired persons (tactile tours) can also be booked for groups.
You should allow approx. 2 hours for a guided tour.
Yes, you can also book your own guided tour as a smaller group. It costs €100 for adults, €80 for groups entitled to the concession rate and €25 for school groups.
In the months of March to July and September to October, you can book guided tours from 8.45am to 5.40pm.
In the month of August and from November to February, you can book guided tours from 8.45am to 4.30pm.
We offer appointments every 20 minutes.
Please complete the registration form on our website.
Please note that we currently have a large number of booking enquiries.
Written booking requests will be registered and processed according to the date on which they are received.
If you have received an automatic confirmation of receipt by email after sending the booking enquiry, we will contact you as soon as possible. Until then, please be patient.
If you have not received a confirmation of receipt, please contact visitor services by telephone on +49 30 98 60 82 30.
Our recommendation is that visits are suitable for ages 14 and older. For younger children, the descriptions could be too much in terms of content and emotion.
Unfortunately, not all buildings are wheelchair-accessible due to the historical building fabric and restrictions imposed by the preservation order for sites of historic interest. The Memorial's management are constantly striving to make improvements.
Pets are not permitted on the grounds of the Berlin-Hohenschönhausen Memorial, as the original areas have been preserved. Assistance and guide dogs for people with corresponding health impairments are an exception.
Photography for private use is permitted during guided tours. Please contact the press office for audio and video recordings as well as photography outside of tours.
Yes. There are eight designated bus parking spaces and numerous car parking spaces in the immediate vicinity.
Directly in front of the entrance, there is a car park for people with disabled parking permits.
Important note for bus drivers: Due to frequent complaints from local residents, we would like to ask you to comply with the parking regulations and to switch off your engine while waiting.